Frequently asked questions
Short, clear answers based on the legislation.
We have grouped the questions employers ask us most often by topic. If you can’t find what you are looking for, ask our specialists directly.
General
What is an OSGB, and what does it do for my business?
An OSGB (joint health and safety unit) is an organisation authorised by the Ministry to provide workplaces with the services required under Law No. 6331 on Occupational Health and Safety. It assigns a workplace physician, an OHS specialist and, where required, other health personnel (DSP), and ensures that obligations such as risk assessment, the emergency plan, training and health surveillance are carried out. This way, you meet your legal obligations without employing these professionals in-house.
How do I find out my hazard class?
Your hazard class is determined by the main activity code (NACE) in your workplace’s SGK (Social Security Institution) registration, using the list annexed to the Communiqué on Workplace Hazard Classes for Occupational Health and Safety: less hazardous, hazardous or very hazardous. You can find your NACE code in your SGK workplace details; our obligations calculator shows all required times by class. If you are unsure, send us your code and we will confirm your class together.
Which provinces do you serve?
Under the Regulation on Occupational Health and Safety Services, OSGBs may provide services in the province where they are established and in neighbouring provinces. As Bursa Sistemer OSGB, we serve Bursa as well as Yalova, Kocaeli, Sakarya, Bilecik, Kütahya and Balıkesir. We make scheduled visits to all districts of Bursa from our head office.
Do small businesses with few employees also have to use OHS services?
Yes. Law No. 6331 covers every workplace that has employees. The postponement granted to less hazardous workplaces with fewer than 50 employees and to public institutions was annulled by the Constitutional Court decision published in the Official Gazette on 9 December 2025; the obligation to have an OHS specialist and a workplace physician is now in force for these workplaces too. For details, see our guide for small businesses.
Can I run OHS services with my own staff instead of an OSGB?
Yes. The employer may employ a certified workplace physician and OHS specialist in-house, or take on the role personally if they hold the relevant certificate. In addition, in less hazardous workplaces with fewer than 50 employees, the employer or employer’s representative may provide the service themselves after completing the training prescribed by the Ministry; however, pre-employment and periodic medical examinations are excluded from this. We clarify together which option suits you during the preliminary assessment.
What should I look for when choosing an OSGB in Bursa?
First, ask for the OSGB’s Ministry authorisation certificate and its renewal date, and search for the organisation by its trade name in the List of Authorised OSGBs and TSMBs on the ISG-KATİP home page; the address on the certificate should be in Bursa or in Yalova, Kocaeli, Sakarya, Bilecik, Kütahya or Balıkesir. Then check that the specialist’s certificate class matches your hazard class (A for very hazardous, at least B for hazardous, at least C for less hazardous), that the monthly minutes for each assigned professional are written into the contract, and that a written visit plan is provided. Assignments do not begin until the contract has been approved by both parties in ISG-KATİP.
What services do occupational safety firms in Bursa provide?
Occupational safety firms, which are called OSGBs in the legislation, assign an OHS specialist and a workplace physician to workplaces and, in very hazardous workplaces with 10 or more employees, other health personnel. This team carries out the risk assessment, the emergency plan and drills, OHS training and health surveillance; it plans and follows up workplace measurements and periodic inspections of work equipment with authorised laboratories and individuals. OSGBs may not carry out periodic inspections themselves, and outsourcing the service does not remove the employer’s responsibility.
Services and contract
How is the OSGB service fee determined?
The main factors that determine the fee are: hazard class and number of employees (the legal minimum physician and specialist times are calculated from these), the number of shifts and locations, travel distance to the workplace, and any additional services you request (training, medical tests, periodic inspections coordinated through our solution partners). After the preliminary assessment, we provide an itemised written quote.
How is the ISG-KATİP contract set up?
Once you approve our quote, we prepare the service contract according to the template in ISG-KATİP (the Ministry’s online OHS registration system) and register the assignments in the system. The contract must be approved through the system by the OSGB and the employer within 5 days at the latest; an assignment that has not been approved cannot begin. The service plan starts with the approval. We guide you step by step throughout the process.
How can I switch from my current OSGB to Bursa Sistemer?
Notice is given in line with the termination terms of your current contract, and the old assignments in ISG-KATİP are ended. A new contract is then registered and approved. During the switch, it is important that documents such as the risk assessment, emergency plan, training records and the findings and recommendations log remain complete at your workplace; we check the handover together so that there is no gap in service.
How many times a month will the physician and specialist visit my workplace?
The regulation does not set a number of visits but a minimum monthly time per employee. The total time is calculated from your number of employees and your hazard class; this time is spread across visits during the month according to your shift pattern and needs. The visit plan is shared in writing at the start of the contract.
When can you start providing the service?
After the preliminary assessment and approval of the quote, we register the contract in ISG-KATİP and plan the first site visit once the employer has approved it. If you are facing an imminent inspection or time pressure, tell us in the first meeting and we will prioritise planning accordingly.
How are OSGB prices in Bursa determined?
The basis of the fee is the legal monthly time derived from your number of employees and hazard class: per employee, 5, 10 or 15 minutes for the physician and 10, 20 or 40 minutes for the specialist (less hazardous, hazardous, very hazardous); in very hazardous workplaces with 10 or more employees, DSP time is added. For example, in a hazardous workplace with 50 employees, the total time is 25 hours a month. Because training, medical tests, measurement planning, the district or OIZ (organised industrial zone) where the workplace is located and the shift pattern are also reflected in the quote, the price is set in a written quote specific to your workplace.
Training and certificates
How often must basic OHS training be repeated?
Under the new training regulation that entered into force on 2 April 2026: every employee receives at least 2 hours of induction training before starting work; basic training is completed within 3 months of starting work at the latest, lasting 8 hours in less hazardous, 12 in hazardous and 16 in very hazardous workplaces. Refresher training is held every year in very hazardous, every 2 years in hazardous and every 3 years in less hazardous workplaces, and lasts at least 8 hours in every class. Details: guide to the new training regulation.
Who needs a vocational training certificate?
In jobs that fall within the hazardous and very hazardous classes and are listed in the annex to the regulation, a person who cannot document vocational training for the work they will do may not be employed (Law No. 6331, Art. 17). The certificate can be a relevant diploma, a vocational qualification certificate or an MEB (Ministry of National Education)-approved course certificate. We plan MEB-approved 40-hour vocational training modules through our solution partners, who work under protocols with Public Education Centres.
Can training be delivered at our workplace?
Yes. We deliver basic OHS training at your workplace at times that suit your shift pattern, using examples from your own site. The hands-on part of fire training requires a safe open area; if there is no suitable area, we plan it together with you. All training is filed with attendance records and certificates.
Health surveillance
Are pre-employment and periodic medical examinations mandatory?
Yes. Employees are examined when they start work and when they change jobs; periodic examinations are carried out at least every 5 years in less hazardous, every 3 years in hazardous and every year in very hazardous workplaces (Law No. 6331, Art. 15). In hazardous and very hazardous work, no one may start work without a fitness-for-work report. Less hazardous workplaces with fewer than 50 employees may also obtain reports from ÇASMER (a public occupational health and safety centre) or from a family physician. The workplace physician determines the tests according to exposures.
How are employees’ health records protected?
Under KVKK (the Turkish Personal Data Protection Law), health data is special category personal data. Examination and test results are kept under the responsibility of the workplace physician, on a confidential basis and protected from unauthorised access; the employer receives only the necessary outcome, such as “fit / not fit for work”.
Obligations
When must the risk assessment be renewed?
The risk assessment is renewed at intervals set by hazard class (every 2 years in very hazardous, 4 in hazardous and 6 in less hazardous workplaces). In addition, it must be renewed in full or in part without waiting for the interval in situations such as relocation of the workplace or changes to the building, the use of new technology, machinery or chemicals, a workplace accident, an occupational disease or a near miss.
What should I do when a workplace accident happens?
First, provide first aid and medical care to the injured person and make the area safe. The accident is recorded and, under Law No. 6331, Art. 14, reported to the SGK within three working days of the accident. A root cause analysis is then carried out, the risk assessment is updated and measures to prevent a recurrence are planned. Call your specialist immediately when an accident happens; we handle the notification and the analysis together.